COVID-19 Update
In line with current UK Government COVID-19 guidelines on visiting Care Homes
and closely liaising with Social Services Marketing Support, the key things you need to know about visiting Palm Court are:
- visitors should notify staff in advance the date and time of their intended visit
- the duration of visits are not limited
- visitors should receive a negative lateral flow test on the day of the visit, either by conducting the test at home or on arrival.
- visitors will have their temperature checked and can expect to be asked to fill out a Covid-19 questionnaire to confirm they have no symptoms.
- physical contact should be supported to help health and wellbeing, as long as infection prevention and control measures are in use, such as visiting in a ventilated space, using appropriate personal protective equipment (PPE) for the visit, and hand-washing before and after holding hands. Gloves are not needed for hand-holding.
- vaccination is one of our best defences to combat infection. The COVID-19 vaccine significantly reduces the transmission of infection, particularly after 2 or more doses. It is strongly recommended that residents and visitors receive 2 doses of the COVID-19 vaccine, plus their booster where applicable. If eligible, visitors should also get their flu jab when it is offered to them
- visitors should not enter the care home if they are feeling unwell, even if they have tested negative for COVID-19 and are fully vaccinated. Transmissible viruses such as flu, respiratory syncytial virus (RSV) and norovirus can be just as dangerous to care home residents as COVID-19.
- If visitors have any symptoms that suggest other transmissible viruses, such as cough, high temperature, diarrhoea or vomiting, they should avoid the care home until at least 5 days after they feel better.
-during an outbreak, we will aim to continue to offer visits in well-ventilated spaces with substantial screens, visiting pods or from behind windows. Rooms should be left to ventilate with external doors and windows open between uses wherever possible, if a comfortable temperature for residents and visitors can be maintained.
To read the full guidance please check out our Covid-19 Hub
or the UK Government website
Please do not hesitate to get in touch if you have any questions about the latest guidance.
We thank you for your co-operation and look forward to welcoming you to Palm Court.