Well-Being Community
Well-Being Community
Well-Being Community
Staying at Palm Court
Staying at Palm Court
Joining our Well-Being Community has never been easier - once you get in touch with us, we will organise to visit you or your relative to carry out an assessment to confirm the level of care that is required and the weekly fees. To ensure a smooth transition from your home to ours, we can liaise closely with you to plan the safe transfer of belongings and how you or your loved one would like to personalise their room. We also have a person-centred activities questionnaire identifying interests and passions that will help organise a tailor-made activity planner.
Once the Nursing Care Plan is complete with all critical medical information and personal preferences, the main aim is to make you feel at home - safe, comfortable and happy where you are never far away from a warm smile or a reassuring touch of the hand.
Accommodation
Palm Court is both spacious and homely with private and communal areas. We offer a variety of room grades to suit all needs and budgets - from Standard to Premium Terrace Suites with a secluded garden.
All our rooms have en-suite facilities, a call bell system and a fully adjustable bed depending on the individual needs of the resident, for instance if an air mattress or bed rail assistance is required. A Daily Record Folder is located in each room that documents and monitors the resident's condition - from recording how much they have drunk in a 24-hour period to personal care such as shaving or cleaning hearing aids.
All our rooms have en-suite facilities, a call bell system and a fully adjustable bed depending on the individual needs of the resident, for instance if an air mattress or bed rail assistance is required. A Daily Record Folder is located in each room that documents and monitors the resident's condition - from recording how much they have drunk in a 24-hour period to personal care such as shaving or cleaning hearing aids.
Photos Above: An example of one of our Single Standard Rooms with lots of space for entertaining and in-room dining with or without a guest.
Photos Above: An example of one of our Private Suites with a Sun Terrace overlooking secluded garden separate from surrounding grounds.
Photos Above: An example of one of our Double Rooms with bay-window seating area. It's a great space for married couples too.
Meaningful Activities ~ Cognitive Stimulation
Our dedicated Activities Co-Ordinator engages in meaningful activities with residents in 1-to-1 or group settings as part of our cognitive stimulation and reminiscence therapy. Together with the information gathered from the person-centred activities questionnaire and planned themed weeks, we try to increase physical movement and communication levels - whether it's doing crosswords or a bit of painting, floor exercises with a beach ball or helping to mix the cake batter for tutti frutti cup cakes for all the residents to enjoy or taking a walk to see the sensory forest mural and listening to the audio of birds chirping and singing.
Dining Experience
Meal times are not just about ensuring our residents get the right nutrition and diet - they are important markers that punctuate the day, giving structure and they are also a social trigger.
Eating and drinking is an event among friends and family, which has the potential to lighten moods and bring back fond memories of meals together celebrating birthdays or Christmas.
At Palm Court, we try to enrich the dining experience for each resident and make it more of a social event where carers are communicating throughout the meal, chatting as they assist residents. We also encourage other residents to sit with each other and enjoy a meal together.
Relatives are welcome to join any meals of the day. We just need 24 hours' notice to prepare and inform our Dining Team.
“Thank you for the awesome mural, which is absolutely wonderful at bringing the outside in.”
Sandra, Relative of Resident
"Very impressed by the high number of relatives who were present [at the Christmas party] and the care and attention the staff give the patients. The choir were very good and we enjoyed singing along with everyone.... and what a spread of food"
Mayor of Eastbourne, Pat Rodohan
~ December 2022 ~
"Always very helpful, polite, professional when we visit to test eyes."
Optician, Health Care Professional
"Lovely party today for one of the resident’s 100th birthday. Great to see smiles and lots of chatting with the families of residents, great to see staff and management chatting to everyone. Big thank you to all."
Debbie, Relative of Resident