News & Updates
Coronavirus (COVID-19) Precautions & Advice
As the number of affected cases of the Coronavirus continues to grow, we wanted to take this opportunity to reinforce the UK Government's guidelines to keep yourselves and those around you safe.
To take the utmost precaution to ensure the safety and well-being of all Palm Court residents and staff, we would also advise that Non-Essential Visits including family visits to Palm Court should be completely avoided for the next two weeks as national and global efforts continue to contain the virus.
To take the utmost precaution to ensure the safety and well-being of all Palm Court residents and staff, we would also advise that Non-Essential Visits including family visits to Palm Court should be completely avoided for the next two weeks as national and global efforts continue to contain the virus.
We therefore ask that you support us and comply with the below NHS guidance:
There are general principles anyone can follow to help prevent the spread of respiratory viruses, including:
1. Washing your hands often - with soap and water, or use alcohol sanitiser that contains at least 60% alcohol if handwashing facilities are not available - this is particularly important after taking public transport. Guidance is available on hand washing techniques
2. Covering your cough or sneeze with a tissue, then throwing the tissue in a bin. See Catch It, Bin It, Kill It
3. People who feel unwell should stay at home and should not attend work
4. Employees and any visitors to Palm Court should wash their hands:
6. Clean and disinfect frequently touched objects and surfaces
1. Washing your hands often - with soap and water, or use alcohol sanitiser that contains at least 60% alcohol if handwashing facilities are not available - this is particularly important after taking public transport. Guidance is available on hand washing techniques
2. Covering your cough or sneeze with a tissue, then throwing the tissue in a bin. See Catch It, Bin It, Kill It
3. People who feel unwell should stay at home and should not attend work
4. Employees and any visitors to Palm Court should wash their hands:
- before leaving home
- on arrival at work
- after using the toilet
- after breaks and sporting activities
- before food preparation
- before eating any food, including snacks
- before leaving work
- on arrival at home
6. Clean and disinfect frequently touched objects and surfaces
If you are worried about your symptoms or those of a family member or colleague, please call NHS 111. They should not go to their GP or other healthcare environment. Please see further information on the Public Health England Blog
and the NHS UK web page.
Can you travel abroad?
Coronavirus regulations mean that you must self-isolate
for 14 days if you return to the UK from a country outside the common travel area.
The government is satisfied that it is now safe to ease these measures in England and has introduced travel corridors for some countries and territories.
From 10 July 2020 you will not have to self-isolate when you arrive in England, if you:
- are travelling or returning from one of the travel corridor countries
- have not been to or stopped in a country that’s not on the travel corridor list in the previous 14 day
The government is satisfied that it is now safe to ease these measures in England and has introduced travel corridors for some countries and territories.
From 10 July 2020 you will not have to self-isolate when you arrive in England, if you:
- are travelling or returning from one of the travel corridor countries
- have not been to or stopped in a country that’s not on the travel corridor list in the previous 14 day
This applies to all travel to England, by train, ferry, coach, air or any other route. If you have been to or stopped in a country that’s not on the travel corridor list
you will have to self-isolate until 14 days have passed since you left that country.
Is Hand Sanitiser effective?
The best way to protect yourself from infections like coronavirus is to regularly wash your hands with soap and water. If soap or water aren’t available and your hands are visibly clean, then sanitiser gel can be used. But proper hand washing is the most effective method and this should be your first choice.
Should people wear face masks to protect themselves from infection?
Face masks play a very important role in clinical settings, such as hospitals but there’s very little evidence of widespread benefit from their use outside of these clinical settings. Facemasks must be worn correctly, changed frequently, removed properly and disposed of safely in order to be effective.
Should I wear a face covering?
Face coverings offer minimal benefit to the wearer, but may help you protect others and reduce the spread of the disease if you are suffering from coronavirus but not showing any symptoms.
Consider wearing a face covering if you have to use public transport to get to work, or are visiting a busy enclosed space where you can’t social distance such as a crowded shop. From 15 June, face coverings are required while using public transport in England.
Consider wearing a face covering if you have to use public transport to get to work, or are visiting a busy enclosed space where you can’t social distance such as a crowded shop. From 15 June, face coverings are required while using public transport in England.
COVID-19 Helpline
If you don't have symptoms and are looking for general information, a free helpline has been set up on 0800 028 2816.
The helpline is open everyday, 8.00am to 10.00pm.
The helpline is open everyday, 8.00am to 10.00pm.
Here at Palm Court, there is a constant drive for improvement - how we can develop and enrich the daily experience for all our residents. And that includes establishing close links with local businesses and organisations in Eastbourne. This page aims to keep you up to date with all the latest news and developments happening at Palm Court from who will be performing and entertaining residents to announcements of who we are teaming up with.
Preferred Florist
Palm Court has teamed up with Eastbourne's oldest florist Chipperfields located on Seaside. The family-run business has been operating for more than 70 years and we are excited to share with you that for every order of flowers to any resident at Palm Court, will receive a 15% discount and free delivery. Their baskets of flowers are of the highest quality and beautifully arranged. Chipperfields can also create baskets or hampers of fruit.
To place your order and receive our Palm Court discount, please call Chipperfields on 01323 722215 or visit their website and order online:
Preferred Transport Services
Palm Court has also teamed up with wheelchair transport specialist WTS - Wheelchair Transport Services to organise outings and day trips for residents who are able to travel. Based in Eastbourne, WTS have vehicles large enough to accommodate up to a maximum of 8 passengers with various different seating configurations, for example 6 seated with two wheelchairs, 5 seated with 3 wheelchairs.
We are able to extend our 15% discount to relatives and friends of residents for any engagements or outings.
To book our preferred transport services and receive our Palm Court discount, please call WTS on 01323 400429
For more information, please visit their website: